Effective Date: August 2026

1. Who We Are

This website is operated by Enxu Jewelry. Our website address is https://enxujewelry.com.

If you have any questions regarding this privacy policy, you may contact us via email.

2. Information We Collect

We collect personal information that you voluntarily submit when contacting us via inquiry forms, including but not limited to your name, business name, email address, contact information and details about your jewelry sourcing & customization demands.

We do not require mandatory account registration for visitors. You may browse our website anonymously.

3. How We Use Your Personal Data

We use collected information for the following purposes:

• To reply to your inquiries about jewelry customization, small-batch orders, samples and pricing;

• To provide related service support and technical communication;

• To send requested quotations and product information;

• Internal business administration and record keeping.

We will never sell, rent or trade your personal information to third parties for marketing purposes without your explicit consent.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies on our website.

Cookies are small text files stored on your device when you visit a website. They help the website recognise your browser and record preference information.

4.1 Types of Cookies we use

• Necessary Cookies: Required for basic website functions to work normally. These cannot be disabled.

• Functional Cookies: Store your display preferences and cookie consent settings.

• Analytics Cookies (Optional): Collect anonymous visitor data to understand how visitors browse our site, helping us improve page experience. We only run these cookies if you give permission via our cookie consent banner.

4.2 Manage your cookie preferences

You are able to accept or reject non-necessary cookies via the cookie popup banner displayed on your first visit. You can adjust your cookie consent choices at any time by clicking the cookie settings control on our website.

You can also clear existing cookies through your browser settings. Disabling cookies may affect some website functions.

5. Data Storage & Retention

Your inquiry data will be stored only for as long as needed to process your communication and business consultation. When data is no longer required, we securely archive or delete the information.

6. Your Rights (GDPR Visitors)

If you are located within the European Economic Area, you hold the following rights:

• Request access to the personal data we hold about you;

• Request correction of inaccurate information;

• Request deletion of your personal data;

• Withdraw consent for data processing at any time;

• Submit a complaint to local data protection authority.

To exercise these rights, please contact us by email.

7. Third-party Services

Our website may use third-party tools (such as caching systems, website builders). These third parties may set their own cookies. We are not responsible for their privacy policies. We recommend you review their respective privacy notices.

8. Changes to This Policy

We reserve the right to update this privacy policy. All revisions will be published on this page with updated effective date. Continued use of our website counts as acceptance of the latest policy.

9. Contact Us

For all privacy-related questions, please reach out via email at sales@enxujewelry.com.